Notices
| 2019.11.12 | Current issue of the CR shop |
|---|
This is an important notice about the overseas version of CR shop.
CR shop is a service that provide the chance to exchange in-game points into in-game items. All items can be exchanged using CR which are distributed in various occasions such as campaigns. We open the CR shop from the launch of the international version of the game in the exactly same way as Japanese version.
Unfortunately, we realized we have distributed at 100 times higher rate than the normal rate. Considering the rate of items remained the same, this gives customers who received wrongly higher rate the chance to exchange much easier. This was caused by the server settings which was set incorrect rate at the developer side.
Currently, the CR shop is under maintenance for this reason. We apologize for the inconvenience.
After the internal discussions, we came up with two different choices of solution.
The first one is to stop updating CR shop, which we will not add new items any longer. If we continue providing CR in wrongly higher value, the management of CR shop itself will face the difficulties.
The second one is to change the display of the rate of CR to 100 times higher numbers. Those who has been used to use the shop in current rate may feel the rate of the items were raised 100 times higher, but it is only the change in display of the rate which corresponds to the new CR rate.
We would like to avoid the first choice since it means we have to close CR shop, and the latter option seems feasible. We would like to hear your opinion first before we try to reach the final decision for this matter (Current posting event will not be cancelled. In terms of the reward of the event is TBA.)
Please let us know by posting your opinion on Face Book community page.
We apologize for the inconvenience, and ask you again to stay on community page for updates.
CR shop is a service that provide the chance to exchange in-game points into in-game items. All items can be exchanged using CR which are distributed in various occasions such as campaigns. We open the CR shop from the launch of the international version of the game in the exactly same way as Japanese version.
Unfortunately, we realized we have distributed at 100 times higher rate than the normal rate. Considering the rate of items remained the same, this gives customers who received wrongly higher rate the chance to exchange much easier. This was caused by the server settings which was set incorrect rate at the developer side.
Currently, the CR shop is under maintenance for this reason. We apologize for the inconvenience.
After the internal discussions, we came up with two different choices of solution.
The first one is to stop updating CR shop, which we will not add new items any longer. If we continue providing CR in wrongly higher value, the management of CR shop itself will face the difficulties.
The second one is to change the display of the rate of CR to 100 times higher numbers. Those who has been used to use the shop in current rate may feel the rate of the items were raised 100 times higher, but it is only the change in display of the rate which corresponds to the new CR rate.
We would like to avoid the first choice since it means we have to close CR shop, and the latter option seems feasible. We would like to hear your opinion first before we try to reach the final decision for this matter (Current posting event will not be cancelled. In terms of the reward of the event is TBA.)
Please let us know by posting your opinion on Face Book community page.
We apologize for the inconvenience, and ask you again to stay on community page for updates.
